This policy explains how the personal data of all individuals who interact with Ecompost Industries SL through this website will be processed and protected. Please read all sections of the Legal Notice, Cookie Policy (if applicable), and this Privacy Policy before using this website.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, Ecompost Industries S.L. informs you that, by accepting this Privacy Policy, you provide your express, informed, free and unequivocal consent for the personal data you provide, which will be subject to security, technical, and organizational measures under current legislation, to be processed by Ecompost Industries S.L., as the data controller.

The personal data that we may collect directly from the data subject through https://www.ecompost.tech will be processed confidentially and incorporated into the corresponding processing activity owned by Ecompost Industries S.L.

WHO IS RESPONSIBLE FOR THIS WEBSITE?

• Data Controller: Ecompost Industries S.L.
  
  
• Tax ID: B44978880
  
  
• Email: info@ecompost.tech
  
  

WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?

For the purposes established in this Privacy Policy, Ecompost Industries SL collects and processes the following personal data, depending on the specific services or products requested on this website:

• Identification data: first name, last name
  
  
• Contact details: postal address, email address, mobile phone number
  
  
• Contractual data: data related to contractual operations, ID number, purchased products or services, financial transactions, payment details
  
  
• Browsing data: IP address, device type and identifier, browser type, domain used to access the website, browsing data, activity on the website
  
  

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

We process your personal data based on the following legal grounds:

• Performance of a contract with Ecompost Industries SL for the hiring of services and/or products and for managing the requested services.
  
  
• User consent for contact, content subscription, and commercial communications via email, cookies, or messaging systems.
  
  
• Legitimate interest of the data controller to protect Ecompost Industries SL’s users from abuse and fraud in the use of its services.
  
  

WHAT ARE THE PURPOSES OF PROCESSING YOUR DATA?

• Communication of personal data: Personal data will not be shared with third parties outside Ecompost Industries SL, unless legally required. However, data provided through purchase or contact forms may be shared with Ecompost’s partners exclusively for fulfilling purchase or delivery requests.
  
  
• This website may include various forms that will collect and use information as follows:
  
  
  • Subscription forms: Data will be used solely to activate the subscription, send newsletters, and keep users informed about updates and offers exclusive to subscribers.
    
    
  • Comment forms: Data entered will be used only to moderate and publish comments.
    
    
  • Contact forms: Data will be used to respond to inquiries, suggestions, or professional contact requests.
    
    
  • Registration forms: Data will be used to create an account and allow access to platform functionalities.
    
    
  • Sales forms: Data will be used to manage product/service purchases, including order management, payment, and communication such as follow-up emails, receipts, and invoices.
    
    
  • User profiling: Based on interests and preferences shown on the platform, for sending tailored commercial communications.
    
    
• The Data Controller may contact users via email, WhatsApp, or phone based on the provided contact information. Once a profile is created, users may set their preferred communication channel. However, email communication is required for subscribers.
  
  
• Users may opt out of receiving marketing communications at any time by emailing info@ecompost.tech.
  
  

RETENTION PERIOD OF PERSONAL DATA

Personal data will be retained for the shortest period possible, considering the purpose of the data processing and legal obligations (labor, tax, anti-fraud legislation). Afterward, the data will be deleted following data protection laws, which include blocking them from access and making them available only to judges, courts, the Public Prosecutor, or other competent public authorities during the legal limitation period. After that, they will be fully erased.

• Client data: Retention period depends on the contracted service, but always for the minimum necessary:
  
  
  • 4 years: Tax documentation (per the General Tax Law)
    
    
  • 5 years: Civil Code (personal claims without a specific deadline)
    
    
  • 6 years: Commercial Code (accounting records, invoices)
    
    
  • 10 years: Law on the Prevention of Money Laundering and Terrorist Financing
    
    
  • Subscribers/registration data: From the moment consent is granted until it is withdrawn.
    
    

WHAT ARE YOUR RIGHTS REGARDING YOUR DATA?

Any person has the right to confirm whether Ecompost Industries SL is processing personal data concerning them. Individuals have the right to:

• Request access to their personal data
  
  
• Request correction or deletion
  
  
• Request cancellation
  
  
• Request restriction of processing
  
  
• Object to the processing
  
  
• Request data portability
  
  
• Request not to be subject to automated individual decisions
  
  

If you have granted consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the prior processing. If you unsubscribe, Ecompost Industries SL reserves the right to contact you to understand your reasons and improve the service.

If you believe your data protection rights have been violated, especially if you have not obtained satisfaction in exercising your rights, you may file a complaint with the relevant Data Protection Authority.

To exercise your rights, you may contact info@ecompost.tech. Forms can also be submitted in person or by mail to the addresses indicated above.

If acting through a legal representative, you must also provide the representative’s ID and legal authorization.

A copy of a valid ID must be provided when there is doubt about your identity.

NOTIFICATION AND BREACH DISCLOSURE

Ecompost Industries SL takes security measures appropriate to the level of risk to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. If it determines that personal data has been misused or improperly accessed due to a security breach, it will act immediately in accordance with the GDPR and notify the competent data protection authorities.

All third-party collaborators are contractually bound to maintain the same level of data protection required by law and this policy.

CONFIDENTIALITY AND DATA SECURITY

Ecompost Industries SL is committed to using and processing user data confidentially, respecting its intended purposes, and complying with its obligation to protect and prevent alteration, loss, or unauthorized access.

However, Ecompost Industries SL cannot guarantee the absolute invulnerability of the Internet, nor can it prevent third-party access via fraudulent means.

Anyone authorized by Ecompost Industries SL to process personal data (staff, collaborators, service providers) is bound by confidentiality obligations, whether legal or contractual.

ACCURACY AND TRUTHFULNESS OF THE DATA

As a user, you are solely responsible for the accuracy and correctness of the data you provide, exonerating Ecompost Industries SL from any liability.

Users must ensure their data is accurate, current, and truthful and agree to keep it up to date.

THIRD-PARTY DATA

If the data provided belong to a third party, you, as the user, confirm that you have informed them of this Privacy Policy and have obtained their consent for Ecompost Industries SL to process their data for the stated purposes. You also guarantee that the data is accurate and current and assume responsibility for any damages resulting from non-compliance.

CHANGES TO THE PRIVACY POLICY

Ecompost Industries SL reserves the right to modify this policy to reflect legal or jurisprudential changes, or best industry practices. Changes will be announced on this page in advance of their implementation.

ADDITIONAL INFORMATION

If you need additional information about data protection, please email info@ecompost.tech. Depending on your relationship with the company and the type of data processing, we will provide the appropriate information.